We have recently completed a purchase of property on your behalf, and confirmed to you that the Land Registry have registered you as the owner subject to the mortgage in favour of your lender.

Many years ago, lenders requested us to forward to them all the title deeds, and we happily did so. You will appreciate however that the lenders need only a small proportion of the title deeds, and that storage is expensive. Lenders are trying to save these costs, by accepting less and less of the deeds. Indeed some lenders are 'going electronic' or de-materialising their securities, where no charge certificate is issued at all.

Lenders now generally insist that we send to them only that small proportion of the title deeds which they specify, and this will usually leave behind a bundle of deeds, known colloquially as 'pre-registration' deeds. Whilst these deeds and other documents are generally of less importance, they are often very informative and will usually be required when you come to sell the house. We have such a packet of documents following your purchase, and ask you to decide what you want us to do.

• You may call and collect these deeds if you wish at any time. Simply give us a day's notice, or
• We are happy to store them for you within our own facilities. If you do not reply then we will assume that this is what you want us to do. We do not presently make a charge for this service, and we do not expect to. If this changes, you will be given opportunity to remove the files before any charge comes into effect.

Please, above all, remember that you will need these documents when you come to sell. Make a note of where they are and do not forget.