CALVINHEATH wrote:
This may be an unfair article.
It's from the blog of a firm of specialist landlord and tenant solicitors. As far as I am aware, xx are a highly respected firm. Whereas NTH does not appear to possess any legal credentials. I have now had a thorough look through their website.
CALVINHEATH wrote:
1.6 ‘Fee’ means the fee of 15% plus vat of the recovered deposit plus disbursements payable to xxx for the services carried out, subject to a minimum fee for services of £150.00 plus vat.
1.7 Our costs will be taken from additional remuneration negotiated.
The definition of 'disbursements' and 'services' is somewhat vague, but seem to include debt recovery from the Judgment Debtor.
1.11 “Disbursements” means amounts paid by xx for services on the clients behalf in advancement of the case. 1.10 ‘Services’ means the services provided by xx or Agents including, entering into the recovery of debts from the Company. 'Additional remuneration' sounds like an extra charge.
Unbelievably high charges for "non payment" - no mention of how long overdue payment must be before this is levied.
1.13 “Claim Charge” means the charge for non payment of fees due and payable calculated at 35% plus vat of the recovered debt, any remuneration negotiated and penalties awarded (if applicable). So, let's add up the various charges: 15% 'fee' + unspecified 'disbursements' for 'services' including debt recovery + potential 35% 'claim charge' + 'costs' taken from 'additional remuneration'. Plus VAT & interest. No mention of who pays the court fees or how high these are in the multi-track. Oh, and no cooling off period. I don't think I've even seen such a dodgy set of terms and conditions before. I reckon you'd be lucky to get your original deposit back, in the unlikely event of xx successfully pursuing a claim for non-compliance, on the wrong form.
xx claim to be a not-for-profit-organization. Pull the other one.
Clause 1.1, their attempt to define 'claim', is woefully shaky in its grasp of the statute.
xx assert: "In the majority of cases we will agree upon a settlement with your landlord without the need to go to court." Never mind that the 3x deposit penalty can only be applied by a court, no landlord with half a brain would settle out of court when the outcome of cases is notoriously unpredictable.
In short, I'm convinced by yy's theory that xx is in fact a firm of aggressive debt collectors. So what they probably do is threaten LL's with court action and cream off a large portion of the payments from anyone stupid enough to 'settle out of court'.